Is the shipment and return of my order really free?
Yes, OUTFITTERY covers the cost of shipment for the delivery and return of your box. You are not liable for any post or packaging costs. In the event that y...
Thu, 7 Mar, 2019 at 5:29 PM
How do I change the address when I moved to a different country?
If you have moved countries please check that we still service your new location. If yes, you will unfortunately need to delete your old profile and create ...
Thu, 7 Mar, 2019 at 5:30 PM
Can I change my delivery address?
It is possible to change the delivery address of a current order, as long as your order has not yet entered the delivery process. To change your desired del...
Thu, 28 Mar, 2019 at 6:18 PM
How long does it take for my OUTFITTERY box to reach me?
After you speak with your stylist, it should take 7-10 days for the box to reach you. We will send you a tracking link with the shipment confirmation email,...
Thu, 7 Mar, 2019 at 5:31 PM
Why couldn't my order be delivered, even though I added the correct shipping address?
We apologize that your order was not correctly delivered to your address. If your order cannot be delivered, the box will automatically be sent back to us....
Thu, 28 Mar, 2019 at 6:19 PM
Does OUTFITTERY offer express delivery?
No, unfortunately we do not currently offer express delivery. 
Thu, 28 Mar, 2019 at 6:20 PM