What payment methods are available?
We want to make shopping for new clothes as easy as possible for you.
That's why we're giving you the option to pay with
In addition, in some countries we also offer the possibility of payment by invoice (via our trusted payment partner Riverty). For more details, please consult the appropriate local webpage.
Why do I need to enter a credit card number or paypal?
I would like to pay by bank transfer / pay by invoice.
If you are being asked to enter a credit card number or paypal for your order, it means that we cannot offer you an invoice as a payment option for that particular order.
My credit card / paypal was charged even before the box was shipped!
No worries. You only pay for what you keep, and we do not charge any service fees (unless you don't buy anything - we would apply a fee of £10 / 10 €).
In certain instances, we may need to temporarily place a hold on a specific amount on your credit card or PayPal (for a short time period), or request a partial payment in advance.
If you haven't shopped with us before, we may feel that we don't have enough information to ship a full box of outfits to your address. In that case, we will be transparent and inform you during the order process.
Any advance payments you make will be subtracted from your final payment. But, if you end up keeping for less, don't worry! We'll refund any extra payment you made right away.
How can I manage my payment methods?
You can add payment methods or update existing payment information in your dashboard. Just go to “My Settings” -> “Payment Options”. If you currently have an active order, the change will only be effective for all future orders.
My last order was paid to Riverty, but I would rather pay by credit card / paypal
No problem! Just go to your dashboard and register your credit card / paypal as the default payment method (“My Settings” -> “Payment Options”).
Can I pay in installments?
Unfortunately, our partner Riverty no longer offers this option.
If there are any complications regarding punctual payment, please do not hesitate to contact customer service via email@example.com