If you were unable to answer when your stylist called, you can of course arrange a new appointment! Your stylist will however try a couple of times on the same day, should you not pick up the first time. If they are still not able to reach you, they will send you an email with a link to their personal calendar so you can create a new appointment.

You just don't have time for a phone appointment right now? No problem! Just write your stylist a short email letting them know your wishes and preferences for your next order.

If you don't know how to get in touch with your stylist, find out here.