OUTFITTERY
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Knowledge base
FAQs
What we do at OUTFITTERY
5
Why will you love shopping with OUTFITTERY?
Do you also have womenswear?
What brands, styles and price categories do you have?
Do you offer clothing that's sustainably manufactured?
Not sure if you want a whole box?
Account & Settings - How to navigate the dashboard
11
How can I manage my contact settings and how can I opt out of the newsletter?
What is autopilot and how does it work?
How can I recommend OUTFITTERY to my friends and benefit from your bonus program?
How can I cancel my order?
What profile settings can I manage in my account?
See all 11 articles
Your order & how to make the most of it
7
How long does it take until I receive my box?
How do I place an order?
What payment methods are available?
How can a voucher code be redeemed for the current order?
Where can I check on the order status?
See all 7 articles
Getting In Touch With Your Stylist
4
How can I exchange an item?
Can I see a preview of the outfits beforehand?
How can I give feedback to my stylist?
Need to reach your stylist after placing an order?
Your selection - how to select which items to keep
1
How do I return items?
Shipment problems
1
My box arrived in a bad condition, what should I do?
Questions you might have after making your return
0